Supervalu (NYSE:SVU)

SupervaluSupervalu is a publicly traded grocery store chain operating with 3,763 stores. Supervalu operations consists of their Independent Business wholesale business segment with 2,243 stores; Save-A-Lot, their hard discount grocery chain with 1,330 owned and licensed stores; and their Retail Food segment, which consists of 190 retail food stores under five regionally-based grocery banners of Cub Foods (44 stores), Shoppers Food & Pharmacy (56 stores), Shop ‘n Save (42 stores), Farm Fresh (42 stores) and Hornbacher’s (6 stores). Supervalu’s total revenue in millions in 2014 was $17,820, of which approximately 47% is attributable to the wholesale business. It reports revenue under three segments: Independent Business, Save-a-Lot, and Retail Food. Because the Independent Business segment relates to wholesale operations it is excluded in our analysis. Supervalu employed approximately 35,800. Supervalu does not report their average number of SKUs, but they carry an assortment of grocery items including fresh produce, flowers and gifts, pharmacy items, and health and beauty products. Their mission states that Supervalu will always serve their customers better than anyone else could serve them. It will provide customers with value through products and services, committing itself to providing the quality, variety and convenience they expect.

Supervalu’s Good Jobs Score Overview

Customer/Employee Scores
Productivity/Customer Scores
Productivity/Employee Scores


Supervalu’s Customer Score

ACSI provides one joint score for Supervalu, including all of their brands.
Additional Customer Data

The Good Jobs Customer component is comprised of ACSI, Consumer Reports, and Yelp scores (see Methodology for more details). Although not part of the Good Jobs Score, the following table provides additional data on customer satisfaction.

  • Save-a-Lot 2014 ScoreIIndustry Score
    Experience Rating II78%79%
    Forgiveness Rating III47%45%
    Trust Rating IV64%67%
    Customer Service Rating V66%65%
    Source: Temkin RatingsVI
  • Find Save-a-Lot at ...


Supervalu’s Employee Score

Save-a-Lot, Cub Foods, Shoppers Glassdoor Rating Trend
The Glassdoor rating used in the Good Jobs Score for SVU is the average of all of Supervalu’s retail brand’s ratings weighted by the number of respondents on Glassdoor. The only retail brand that does not have enough trend data on Glassdoor is Hornbacher’s.
Because Supervalu operates stores under so many banners the above graph only shows Supervalu’s three biggest retail brands. To see Glassdoor trends for all brands, see Supervalu’s Detail Page. However, all brands are taken into account for the Good Jobs Score.
Additional Employee Data

The Good Jobs Employee component is comprised of Glassdoor and Indeed scores (see Methodology for more details). Although not part of the Good Jobs Score, the following charts provide additional data on employee satisfaction and level of unionization.

  • The above charts provide additional information as measured by They serve to show Supervalu’s relative position to its peer-group and do not imply a causal relationship between the dimensions.


Supervalu’s Productivity Score

Sales / SQFT
Sales / Employee
Inventory TurnoverVII
more performance data
Fiscal year end2/25/20122/23/20132/22/20142/28/2015
Number of employees35,00035,00035,80038,500
Number of corporate owned stores (Save-a-Lot and Retail Food)588572572625
Total store sqft² (m)17.517.017.018.0
Average store size (sqft²)29,72029,72029,72028,800
Revenue (Save-a-Lot and Retail Food, in m)$9,142$8,928$8,877$9,492
Gross margin (%)22.21%13.42%14.78%14.47%
EBITDA margin (%)5.07%1.40%4.46%4.35%
Same-store sales growth (%)-2.80%-2.82%2.02%4.21%
Source: 10-K filings with the S.E.C.


Supervalu’s CEO Sammy K. Duncan

CEO-to-Cashier pay ratio
Pay ratio methodology
We follow a methodology established by the Economic Policy Institute. CEO compensation data is collected from Compustat’s annual executive compensation database and, where needed, extended by companies’ FAB 14A proxy filings with the S.E.C.. Hourly cashier compensation is collected from Glassdoor, with an average sample size of N=293. Annual cashier pay is estimated by multiplying hourly pay by 40 hours/week and 52 weeks.
CEO Approval
This metric, as collected by, represents a reviewer’s positive/neutral/negative rating of the current CEO. The CEO approval percentage is the share of reviewers who rate the CEO positively.


Supervalu’s Disclosure Details

The following data are based on SASB disclosure recommendations for the Human Capital dimension in the restaurant industry. They will be updated once SASB provides recommendations for the retail industry.

Voluntary Turnover RateNot Reported
Involuntary Turnover RateNot Reported
Average Hourly Wage (by region)Not Reported
% of Employees at Minimum WageNot Reported
Amount of legal/regulatory fines and settlements associated with labor law violationsNot Reported
Amount of tax credit received for hiring through enterprise zone programs
(these State and Local government programs encourage companies to create jobs in specific geographic area targeted for economic revitalization)
Not Reported

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