Walmart (NYSE:WMT)

WalmartWalmart is a publicly traded retail store chain operating with 5,163 stores under two banners: Walmart U.S. (4,516 stores) and Sam’s Club (647 stores). Walmart’s U.S. total revenue in millions in 2014 was $288,049, and Sam’s Club revenue was $58,020. They employed approximately 1,400,000. Each Walmart operated store carries an average of 140,000 SKUs, with items ranging from canned non-perishable groceries to televisions. Sam’s Club has a more limited selection of products. Annual memberships at Sam’s Club are $100 for Sam’s Plus members and $45 for others. Sam’s Plus members receive upto 2% cash back on all purchases with the Sam’s Club Discover card. Walmart’s mission is to save people money so they can live better.

Walmart’s Good Jobs Score Overview

Customer/Employee Scores
Productivity/Customer Scores
Productivity/Employee Scores


Walmart’s Customer Score

ACSI provides scores for Walmart in three industries: (1) Supermarkets, (2) Department and Discount Stores, and (3) Health and Personal Care Stores. Because not all Walmart stores can be categorized unambiguously we use the mean of all scores for Walmart as a whole.
The ACSI score used in the Good Jobs Score for WMT is the average of Walmart’s (as described above) and Sam’s Club’s ACSI scores weighted by revenue.
Additional Customer Data

The Good Jobs Customer component is comprised of ACSI, Consumer Reports, and Yelp scores (see Methodology for more details). Although not part of the Good Jobs Score, the following table provides additional data on customer satisfaction.


Walmart’s Employee Score

Walmart, Sam’s Club Glassdoor Rating Trend
The Glassdoor rating used in the Good Jobs Score for WMT is the average of all of Walmart’s retail brand’s ratings weighted by the number of respondents on Glassdoor.
Additional Employee Data

The Good Jobs Employee component is comprised of Glassdoor and Indeed scores (see Methodology for more details). Although not part of the Good Jobs Score, the following charts provide additional data on employee satisfaction and level of unionization.

  • The above charts provide additional information as measured by They serve to show Walmart’s relative position to its peer-group and do not imply a causal relationship between the dimensions.


Walmart’s Productivity Score

Sales / SQFT
Sales / Employee
Inventory TurnoverVI
more performance data
Fiscal year end1/31/20121/31/20131/31/20141/31/2015
Number of stores3,8684,0054,2034,516
Total store sqft² (m)626.7640.7659.1680.1
Average store size (sqft²)162,018159,983156,824150,601
Revenue (m)$264,186$274,433$279,406$288,049
Same-store sales growth (%)0.30%2.00%-0.60%0.60%
Sam's Club
Number of stores611620632647
Total store sqft² (m)81.682.784.486.5
Average store size (sqft²)133,529133,311133,516133,709
Revenue (m)$53,795$56,423$57,157$58,020
Same-store sales growth (%)8.40%4.10%0.30%0.00%
WMT aggregate reporting
Number of employees1,400,0001,300,0001,400,0001,400,000
Gross margin (%)26.51%26.38%26.37%26.39%
EBITDA margin (%)7.36%7.39%7.20%7.11%
Source: 10-K filings with the S.E.C. and Walmart Annual Reports


Walmart’s CEO C. Douglas McMillon

Douglas McMillon succeeded Michael Terry Duke as Walmart’s CEO in FY2014. He was named President and CEO effective on February 1, 2014.

CEO-to-Cashier pay ratio
Pay ratio methodology
We follow a methodology established by the Economic Policy Institute. CEO compensation data is collected from Compustat’s annual executive compensation database and, where needed, extended by companies’ FAB 14A proxy filings with the S.E.C.. Hourly cashier compensation is collected from Glassdoor, with an average sample size of N=293. Annual cashier pay is estimated by multiplying hourly pay by 40 hours/week and 52 weeks.
CEO Approval
This metric, as collected by, represents a reviewer’s positive/neutral/negative rating of the current CEO. The CEO approval percentage is the share of reviewers who rate the CEO positively.


Walmart’s Disclosure Details

The following data are based on SASB disclosure recommendations for the Human Capital dimension in the restaurant industry. They will be updated once SASB provides recommendations for the retail industry.

Voluntary Turnover RateNot Reported
Involuntary Turnover RateNot Reported
Average Hourly Wage (by region)Not Reported
% of Employees at Minimum WageNot Reported
Amount of legal/regulatory fines and settlements associated with labor law violationsNot Reported
Amount of tax credit received for hiring through enterprise zone programs
(these State and Local government programs encourage companies to create jobs in specific geographic area targeted for economic revitalization)
Not Reported

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